Showcasing first-of-its-kind tech at the 2021 CommsDay Summit

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Hosted by Communications Day, the 2021 CommsDay Summit (4 – 5 May) brought together industry leaders, stakeholders, vendors, businesses, and participants for two days of engaging panel discussions and presentations at the largest CommsDay event to date.

The program addressed the challenges, new technologies, policy, and future opportunities the telecommunications industry is contending with in a post-pandemic world.

Together with Michael Edwards, the Director of Product & Customer Experience at FibreconX, DGIT Systems CEO Greg Tilton delivered a highly anticipated presentation on day one of the event.

CEO Greg Tilton presents with Michael Edwards

Greg Tilton and Michael Edwards captivated audiences at the Fullerton Hotel Sydney by showcasing the complete quote-order-bill solution DGIT Systems developed for FibreconX.

The solution, built for improved system integration and fast-tracking time to market, provides customers of FibreconX with a streamlined self-service user experience and complete visibility of the FibreconX networking resources.

During the 2021 CommsDay Summit presentation, Greg and Michael demonstrated the critical capabilities of this solution on stage, including real-time service qualification, quoting, provisioning workflow, interactive mapping, active inventory, catalog, and integration with the telco physical inventory.

Michael demonstrated the ease of use and versatility of the technology. He walked through the process of selecting the two data centres you wish to connect via a dark fibre service, choosing the path the fibre should follow, securing an instant quote, and finally live provisioning of dark fibre services.

The on-demand experience was deemed a game-changer, not just for FibreconX’s customers but also for the broader telecommunications market.

Greg highlighted the various customer experiences users can achieve to meet the needs of different types of communication services. FibreconX dark fibre is a point-to-point service; DGIT telflow caters to this specific customer experience but can also support access communications, targeted experiences, and multi-site network solution experiences.

Connection and conversation

The CommsDay Summit is a flagship event of CommsDay. The program in May showcased speakers, plenaries, and event favourite, the 5G panel.

In addition to Greg Tilton and Michael Edwards, notable speakers included:

  • ACMA Chair, Nerida O’Loughlin
  • Communications Minister, Paul Fletcher
  • NBN Co CEO, Stephen Rue
  • Optus CEO, Kelly Bayer Rosmarin
  • Aussie Broadband CEO, Phil Britt

DGIT Systems proudly sponsored the conference and participated in the tradeshow.

This October, DGIT Systems has signed on as a Platinum Sponsor at the CommsDay Summit in Melbourne. Stay tuned for more information on how you can register and watch a keynote presentation by Greg Tilton at this highly anticipated second event.

Find out what DGIT Systems can do for you

DGIT Systems accelerates time to market with an end-to-end product suite with catalog-driven quote-order-bill capabilities. This empowers telecommunications and digital service providers to launch new products fast – in hours, not weeks or months.

Find out how DGIT Systems can revolutionise your service and improve customer experience. Contact our friendly team today for personalised advice.