- Ultrafast Fibre uses DGIT’s Telflow and Inomial products for Quote-Order-Bill
- Customer (RSP) self management of orders and services through Telflow
- Phase 1 of the transformation project was delivered in 109 days
- Phase 1 NPS improved from -40 to +26
- Phase 2 further improved NPS to +56, best in market
- Massive operational savings achieved
Click below to read an independent case study
of Ultrafast Fibre’s Phase 1 transformation.